Mr Green has experienced a notable reputation decline following its acquisition by William Hill, with players reporting deteriorated customer service, reduced bonus offerings, and unresolved complaints. While the casino maintains valid licenses and offers a decent game selection, the frequency of negative experiences regarding account management and support responsiveness suggests caution for UK players seeking reliable customer service.
Bonuses and Promotions
Welcome bonus has declined significantly since William Hill takeover; previously offered better terms
Welcome Bonus Details
Welcome Bonus: 100% up to £300 + 50 Free Spins
Wagering Requirements: 35x
Minimum Deposit: 10
Important: Bonus terms and conditions apply. Wagering requirements must be met before withdrawal. Always read the full T&Cs on the casino website before claiming any bonus. 18+ | Play Responsibly
Game Selection and Software Providers
Available Game Types
Slots
Blackjack
Roulette
Baccarat
Live Casino
Table Games
Sports Betting
Payment Methods
Mr Green Casino supports a wide range of payment options. All transactions are processed securely using industry-standard encryption.
Security is a top priority at Mr Green Casino. The platform employs SSL encryption and games are regularly audited for fairness.
Licenses Held
UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority
Pros and Cons
Pros
Multiple gambling licenses including UK Gambling Commission
User-friendly interface and design
Diverse selection of online slots
Responsible gambling tools available
Fast payouts reported by some players
Cons
Customer service quality has declined significantly post-William Hill acquisition
Bonus terms have worsened; reload bonuses no longer offered
Processing fees applied to withdrawals
Limited table games selection
Account closure issues without clear explanation
Unresponsive to player complaints and emails
Our review of Mr Green Casino results from thorough testing and candid opinions. We meticulously curate this review to ensure you receive the most current information. We delve into the pros and cons of the casino, examine its reputation and certifications, and explain why Mr Green Casino is one of the most popular online casinos for UK players. We also discuss why you should explore this fully-loaded gaming site.
Mr Green Casino has dominated the UK gaming scene since 2008. The gambling powerhouse has picked up many of the top industry accolades. The casino is licensed and regulated by the Gambling Commission of Great Britain, with robust security built in. However, the casino has not picked up an award since 2018.
The casino site has somewhat fallen short in the variety of games, with only around 1,200 games on the roster, less than many other popular UK casinos that stock over 5,000 games. On the other hand, the casino offers a good range of promotions to maintain healthy balances and a VIP programme befitting the most demanding VIPs. Overall, my experience with the casino was positive. Now it’s time to delve into the details and share my thoughts on Mr Green.
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