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Duelz Casino Review 2023

Last Updated on 29/08/2023
Fact checked by: Charlie Walker
4.2/10 Overall Rating by Gambling Pedia
Editor's Verdict

Duelz Casino is one of the most modern and fascinating casinos in the Uk.  with over 1000 games and high jackpots, this casino is a must-try.   The lack of phone customer and language support might deter some players. Still, in this reviewer's opinion, the innovative bonus system, low fees, and instant payout make up for some limitations. The casino conditions, neat User Interface, and the aforementioned features make for a smooth experience that puts you in control of your entertainment.

⚠️ This casino is no longer recommended by us. Please visit our top-picked casinos.

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Payout Speed







Players Review

Rated 4.0 out of 5
4.0 out of 5 stars (based on 1 review)
Very good100%
4.2/10 Overall Rating by Gambling Pedia
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Unique gaming experience with duels and challenges
Generous welcome bonus with free spins
Quick and helpful customer support
Wide selection of games from top software providers


Some users have experienced issues with withdrawals or verification
Limited options for deposit and withdrawal methods
Duels can be confusing or difficult to understand for some players
Some users have reported technical glitches or slow loading times for games
Duelz Casino Overview

Overview of Our Experience

Duelz's Casino's unique gameplay involves players competing in various challenges and duels. These duels let players level up and win bigger prizes. Duelz Casino offers a modern and compelling experience. We find the graphic layout more modern and enticing than most casinos. The immediate withdrawal and the low fees on payout are also great features. The chat support and the clear terms of service page also made me feel like I was aware of all conditions and could focus more on enjoying the game. 

With more payment methods, currency, and language support, it could easily become one of the best Uk casinos.

Casino Information

📅 Year Established2018
🃏 Games OfferedSlots, Live Casino, Blackjack, Roulette, Video Poker, Baccarat
📱💻🖥️ Compatible DevicesiOS, Android, Windows
📆 Payout Days1-5 business days
🛡️ Gambling AuthorityUK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority
👤 OwnerSuprPlay Limited
🎮 Number of GamesOver 1000
💻 SoftwareNetEnt, Microgaming, Evolution Gaming, Play'n GO, Yggdrasil, and more
💹 Payout Percentage97.0% (approx.)
💰 Max JackpotProgressive jackpots reaching millions
📞💌 Customer SupportLive Chat, Email

Overall Rating

Payout Speed4 out of 5 ⭐⭐⭐⭐☆
Bonus & Promotions3 out of 5 ⭐⭐⭐☆☆
RTP %4 out of 5 ⭐⭐⭐⭐☆
Banking3 out of 5 ⭐⭐⭐☆☆
Security5 out of 5 ⭐⭐⭐⭐⭐

Duelz casino promotions

Welcome Bonus

Duelz Casino welcomes new players with a generous welcome bonus. The welcome bonus includes 200 free spins for use in Book of Dead and a 100% match on the first deposit up to £100. The welcome bonus requires a £20 deposit. The player's bonus funds will be credited immediately after depositing.

Before withdrawing, bonus funds and free spin winnings must be wagered 30x. Players must wager bonus funds and winnings 30 times before withdrawing*.

* The Bonus funds can not be withdrawn until the wagering requirements are met.

Games contribute differently to the wagering requirement. Slots and other instant games contribute 100%, while table and live casino games contribute less. The promotions page's terms and conditions explain which games contribute and how much.

Licensing Authorities – Is Duelz Legit? is operated by SuprPlay Limited, a company registered in Malta, and licensed to operate remote gaming by the Malta Gaming Authority under license MGA/B2C/325/2016, issued on July 8, 2016. Payments may be handled by SuprPay Limited, a related company. In the UK, operates under a casino license from the Gambling Commission with UK Licence Number: 048695-R-327029-011.

Duelz Live Games

Duelz Live Games screenshoot

Duelz Live Casino Tournaments

Duelz hosts “Tournaments” daily, offering “nearly £1,500” in cash prizes with a 10% cashback every Friday. Besides its tournaments, you can also have a more spontaneous experience by following “Live games”. Live games, such as live blackjack and live roulette, offer the possibility of interacting with dealers and players in various languages. Live dealer games offer a more immersive experience for table game enthusiasts, closely resembling playing in a land based casino. The quality of live games in Duelz Casino is up to the highest standard, and if you possess a decent connection, you can enjoy an amazing experience, as they ensure HD stream quality. 

With voice streaming, HD quality is also easily accessible, as we tested on a 500 MB/s domestic connection and a 4g connection (which are quite widespread). Real-time interaction offers a throwback experience for the nostalgia of conventional casinos and adds social entertainment to the whole experience.

The most popular game is Mega Moolah, offering a six-figure Jackpot today, one of the highest-paying Jackpots online.

Duelz Slots

Duelz Slots screenshot

Duelz offers hundreds of slot games with various themes that you can play for free.

If you wish to play for free, you can hoover (from the web) or tap the Game’s icon to access the game's demo version. 

Every slot game has a different theme and a ton of variety. Some slot machine games offer today a better-than-average payout, and the theme range from adventure slots where you get to live the life of a hero for a while or even “cops and robbers” themed games.

Security And Fairness

Duelz Casino's security and fairness are demonstrated through its trusted status and stringent safety measures. Licensed by both the UK Gambling Commission (UKGC) and the Malta Gaming Authority, Duelz has passed rigorous tests regarding player protection and fairness. Their website displays these credentials through visible logos linked to their licenses. Protection is further ensured by a high-end encrypted connection, and all games are tested by independent assessors for fairness. The presence of well-known game developers and prominent payment providers like PayPal and Visa adds to the casino's reliability, emphasizing that there are strong indicators to trust Duelz's security and fairness.

Duelz Casino Software Providers

Duelz claims to use about ten game providers, which is way less than other competitors. However, Duelz claims their choice is based on “quality […] over quantity”. Among their 10 providers, some of the most notable are NetEnt, Play'n GO, Quickspin, Yggdrasil Gaming and Microgaming.

Duelz Casino RTP by game

Game CategoryGame TitleRTP (%)
Progressive SlotsMega Moolah88.12
SlotsBook of Dead96.21
SlotsGonzo's Quest95.97
Table GamesClassic Blackjack99.41
Table GamesEuropean Roulette97.30
Video PokerJacks or Better99.54
Video PokerDeuces Wild97.97
Live CasinoLive Blackjack99.28
Live CasinoLive Roulette97.30
Live CasinoLive Baccarat98.94

Players Reviews

In this section, we have compiled a selection of the most compelling customer reviews. These are sourced from Trustpilot, various other consumer rating platforms, and the feedback we have received directly from our own response mechanism.

👍 Positive Reviews

John Lodge

Rating: ★★★★★
Review: Must admit thought after reading these reviews I wasn’t going to get my 2000 pound win. Money was in account less than 12 hours. Good site definitely use again.
Date of experience: July 28, 2023

loul payne

Rating: ★★★★★
Review: After winning £1000 i have to admit that after reading these reviews I expected the worst. However, i can now say that the withdrawal of £900 was processed quickly and efficiently, and the communication was consistent throughout the process. Combined with the fact that i happen to really enjoy and appreciate the theme of this casino, as it offers something different from the rest and to be fair ia quite generous with the rewards on offer, therefore i am more than happy to continue playing here.
Date of experience: July 19, 2023

David Bissex

Rating: ★★★★★
Review: I am surprised to see the bad reviews. My personal experience I had no problem. I was asked to provide address verification already having sent driving licence and was approved within minutes. I was waiting for my first withdrawal of a £2,000 win and it came through within two days. Following confirmation of verification. I used the chat mode to ask questions and was dealt with efficiently.
Date of experience: May 22, 2023

👎 Negative Reviews

Unidentified User

Rating: ★★★
Review: Luckily I recieved my winnings 2 hours after withdrawing, was suprised as I read the reviews after and saw how bad they are. There is no humans to contact, weird layout of the site.. im lucky to recieve my money.
Date of experience: June 24, 2023

Joanne Dixon

Rating: ★★★
Review: I've only given 3 stars because the live chat is dreadful but I had a problem with a withdrawal to my card at first I thought here we go but once I'd chosen a different withdrawal method I had absolutely no problem at all in fact within 5 minutes the money was in my bank and I received a text message to tell me it was there. I really don't think the slots are bad to be honest I've played on a lot worse sites than this. They really do need to do something about the live chat. Absolutely deplorable.
Date of experience: August 18, 2022

Responsible Gambling Support at Duelz Casino

Duelz Casino offers a variety of tools and features, including the possibility to set deposit restrictions, loss limitations, wager limits, and session limits, to aid players in controlling their gambling behaviour. Duelz Casino emphasises its dedication to safeguarding youngsters and providing tools to players needing assistance with gambling-related concerns. In addition, they provide alternatives for self-exclusion from emails and even logon the website.

Duelz Casino allows you to set time and wagering limits.

From your account page, you can set various automatic configurations, such as:

Responsible Gaming FeatureAvailability
Loss limit
Deposit limit
Wagering limit
Session limit
Close account

Payment Methods

Overview of Fees, Processing Times, and Limits:  

Method Min Max Processing Time Fee
Bank Transfer £20 £10,000 3-5 working days Free
skrill £10 £10,000 24 hours 2.9%
Neteller £10 £10,000 24 hours 2.9%
Paypal £10 £10,000 24 hours 2.9%
Paysafecard £10 £100 Instant Free

Duelz Casino Responsible Gambling

Duelz Casino recognises the fun and risks of gambling and is dedicated to responsible play. With features ranging from loss and deposit limits to self-assessment and self-exclusion options, they ensure players can enjoy gaming within their means. Their Customer Support team is always there to help, making gambling on their platform a fun, safe, and controlled experience.

Responsible Gaming Feature Availability
Loss limit
Deposit limit
Wagering limit
Session limit
Close account

How to sign up with Duelz Casino

Registering in Duelz Casino is as easy as it follows:

Go to Duelz casino site and Click the green "Register" button

The register button is located at the top right corner of the site's homepage.

Fill in your Email

Set password

Your password must consist of at least 8 characters and contain a mix of uppercase and lowercase letters, as well as at least one number

Provide a mobile phone number:

The number must be registered in a country where Duelz Casino is available (UK, Sweden, Malta)

Enter Your details

Fill in your name and surname, Postal Code

Verify your Identity

you’ll be requested to verify your Identity through ID verification before you are allowed to access Casino. good Luck!

Compatible devices


VIP Program

Weekly and monthly rewards are given to loyal Duelz Casino players. They can earn unique rewards by participating in daily, weekly, and monthly leaderboards. Trophy points can be used to open treasure chests with great prizes. Duelz Casino also offers weekly cashback to players.


Customer Support

Customer support can be contacted through in-app chat or mail at [email protected]. Currently, no phone number is advertised on the dedicated Support page.



What is the minimum age requirement for gambling at Duelz Casino?

To play on Duelz, you must be 18+ years old

What is the wagering requirement for the Welcome Bonus at Duelz Casino?

2£ is the minimum wagering for spins, and bonus money must be wagered 45 times. If you receive a 20£ bonus, you must wager it 45 times, so until you reach 900£ in betting (20£x45=900£), you won’t be able to withdraw it.

What are the consequences of violating the terms and conditions at Duelz Casino?

They have a case-per-case policy on disputes and they may decide to freeze your funds, suspend your account and block all your money depending on the severity of the effraction you committed.

Which games can be played with bonus money?

Bonuses may exclude certain games or reduce their wagering contribution. For details, see the bonus terms page.

How long does it take to withdraw money from Duelz casino?

Payment method affects withdrawal processing time. Skrill and Neteller take 24–48 hours, while bank transfers can take 5 business days. Duelz Casino expedites withdrawals.

Can I change my deposit/withdrawal method after processing?

No, a deposit or withdrawal request cannot be changed after processing. Choose your payment method carefully before submitting your request. Duelz Casino's support team can help with any issues.

Preston Davis is a gambling writer based in London. He's always on the lookout for new Online casinos, bonuses, and games to write about - so you can be sure he's on top of any news as soon as it breaks. Preston takes his work seriously but likes to have fun too - which is why he thoroughly tests everything he reviews before giving his final verdict. Preston enjoys spending time with his wife and two young children when he's not writing or playing games.