Overview of Our Experience
Duelz’s Casino’s unique gameplay involves players competing in various challenges and duels. These duels let players level up and win bigger prizes. Duelz Casino offers a modern and compelling experience. We find the graphic layout more modern and enticing than most casinos. The immediate withdrawal and the low fees on payout are also great features. The chat support and the clear terms of service page also made me feel like I was aware of all conditions and could focus more on enjoying the game.
With more payment methods, currency, and language support, it could easily become one of the best Uk casinos.
Casino Information
| 🌐 Website | www.duelz.com |
| 📅 Year Established | 2018 |
| 🃏 Games Offered | Slots, Live Casino, Blackjack, Roulette, Video Poker, Baccarat |
| 📱💻🖥️ Compatible Devices | iOS, Android, Windows |
| 📆 Payout Days | 1-5 business days |
| 🛡️ Gambling Authority | UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority |
| 👤 Owner | SuprPlay Limited |
| 🎮 Number of Games | Over 1000 |
| 💻 Software | NetEnt, Microgaming, Evolution Gaming, Play’n GO, Yggdrasil, and more |
| 💹 Payout Percentage | 97.0% (approx.) |
| 💰 Max Jackpot | Progressive jackpots reaching millions |
| 📞💌 Customer Support | Live Chat, Email |
Overall Rating
| Payout Speed | 4 out of 5 ⭐⭐⭐⭐☆ |
| Bonus & Promotions | 3 out of 5 ⭐⭐⭐☆☆ |
| RTP % | 4 out of 5 ⭐⭐⭐⭐☆ |
| Banking | 3 out of 5 ⭐⭐⭐☆☆ |
| Security | 5 out of 5 ⭐⭐⭐⭐⭐ |
Duelz casino promotions
Welcome Bonus
Duelz Casino welcomes new players with a generous welcome bonus. The welcome bonus includes 200 free spins for use in Book of Dead and a 100% match on the first deposit up to £100. The welcome bonus requires a £20 deposit. The player’s bonus funds will be credited immediately after depositing.
Before withdrawing, bonus funds and free spin winnings must be wagered 30x. Players must wager bonus funds and winnings 30 times before withdrawing*.
* The Bonus funds can not be withdrawn until the wagering requirements are met.
Games contribute differently to the wagering requirement. Slots and other instant games contribute 100%, while table and live casino games contribute less. The promotions page’s terms and conditions explain which games contribute and how much.
Licensing Authorities – Is Duelz Legit?
Duelz.com is operated by SuprPlay Limited, a company registered in Malta and licensed to operate remote gaming by the Malta Gaming Authority under license MGA/B2C/325/2016, issued on July 8, 2016. Payments may be handled by SuprPay Limited, a related company. In the UK, Duelz.com operates under a casino license from the Gambling Commission with UK Licence Number 048695-R-327029-011.
Duelz Live Games
Duelz Live Casino Tournaments
Duelz hosts “Tournaments” daily, offering “nearly £1,500” in cash prizes with a 10% cashback every Friday. Besides its tournaments, you can also have a more spontaneous experience by following “Live games”. Live games, such as live blackjack and live roulette, offer the possibility of interacting with dealers and players in various languages. Live dealer games offer a more immersive experience for table game enthusiasts, closely resembling playing in a land-based casino. The quality of live games in Duelz Casino is up to the highest standard, and if you possess a decent connection, you can enjoy an amazing experience, as they ensure HD stream quality.
With voice streaming, HD quality is also easily accessible, as we tested on a 500 MB/s domestic connection and a 4g connection (which are quite widespread). Real-time interaction offers a throwback experience for the nostalgia of conventional casinos and adds social entertainment to the whole experience.
The most popular game is Mega Moolah, offering a six-figure Jackpot today, one of the highest-paying Jackpots online.
Duelz Slots
Duelz offers hundreds of slot games with various themes that you can play for free.
If you wish to play for free, you can hoover (from the web) or tap the Game’s icon to access the game’s demo version.
Every slot game has a different theme and a ton of variety. Some slot machine games offer today a better-than-average payout, and the theme range from adventure slots where you get to live the life of a hero for a while or even “cops and robbers” themed games.
Security And Fairness
Duelz Casino’s security and fairness are demonstrated through its trusted status and stringent safety measures. Licensed by both the UK Gambling Commission (UKGC) and the Malta Gaming Authority, Duelz has passed rigorous tests regarding player protection and fairness. Their website displays these credentials through visible logos linked to their licenses. Protection is further ensured by a high-end encrypted connection, and all games are tested by independent assessors for fairness. The presence of well-known game developers and prominent payment providers like PayPal and Visa adds to the casino’s reliability, emphasizing that there are strong indicators to trust Duelz’s security and fairness.
Duelz Casino Software Providers
Duelz claims to use about ten game providers, which is way less than other competitors. However, Duelz claims their choice is based on “quality over quantity”. Among their 10 providers, some of the most notable are NetEnt, Play’n GO, Quickspin, Yggdrasil Gaming, and Microgaming.
Duelz Casino RTP by game
| Game Category | Game Title | RTP (%) |
|---|---|---|
| Progressive Slots | Mega Moolah | 88.12 |
| Slots | Starburst | 96.10 |
| Slots | Book of Dead | 96.21 |
| Slots | Gonzo’s Quest | 95.97 |
| Slots | Reactoonz | 96.51 |
| Table Games | Classic Blackjack | 99.41 |
| Table Games | European Roulette | 97.30 |
| Video Poker | Jacks or Better | 99.54 |
| Video Poker | Deuces Wild | 97.97 |
| Live Casino | Live Blackjack | 99.28 |
| Live Casino | Live Roulette | 97.30 |
| Live Casino | Live Baccarat | 98.94 |
Players Reviews
In this section, we have compiled a selection of the most compelling customer reviews. These are sourced from Trustpilot, various other consumer rating platforms, and the feedback we have received directly from our own response mechanism.
👍 Positive Reviews
John Lodge
Rating: ★★★★★
Review: Must admit thought after reading these reviews I wasn’t going to get my 2000 pound win. Money was in account less than 12 hours. Good site definitely use again.
Date of experience: July 28, 2023
Rating: ★★★★★
Review: After winning £1000 i have to admit that after reading these reviews I expected the worst. However, i can now say that the withdrawal of £900 was processed quickly and efficiently, and the communication was consistent throughout the process. Combined with the fact that i happen to really enjoy and appreciate the theme of this casino, as it offers something different from the rest and to be fair ia quite generous with the rewards on offer, therefore i am more than happy to continue playing here.
Date of experience: July 19, 2023
Rating: ★★★★★
Review: I am surprised to see the bad reviews. My personal experience I had no problem. I was asked to provide address verification already having sent driving licence and was approved within minutes. I was waiting for my first withdrawal of a £2,000 win and it came through within two days. Following confirmation of verification. I used the chat mode to ask questions and was dealt with efficiently.
Date of experience: May 22, 2023
👎 Negative Reviews
Unidentified User
Rating: ★★★
Review: Luckily I recieved my winnings 2 hours after withdrawing, was suprised as I read the reviews after and saw how bad they are. There is no humans to contact, weird layout of the site.. im lucky to recieve my money.
Date of experience: June 24, 2023
Rating: ★★★
Review: I’ve only given 3 stars because the live chat is dreadful but I had a problem with a withdrawal to my card at first I thought here we go but once I’d chosen a different withdrawal method I had absolutely no problem at all in fact within 5 minutes the money was in my bank and I received a text message to tell me it was there. I really don’t think the slots are bad to be honest I’ve played on a lot worse sites than this. They really do need to do something about the live chat. Absolutely deplorable.
Date of experience: August 18, 2022
Responsible Gambling Support at Duelz Casino
Duelz Casino offers a variety of tools and features, including the possibility to set deposit restrictions, loss limitations, wager limits, and session limits, to aid players in controlling their gambling behaviour. Duelz Casino emphasizes its dedication to safeguarding youngsters and providing tools to players needing assistance with gambling-related concerns. In addition, they provide alternatives for self-exclusion from emails and even logon the website.
Duelz Casino allows you to set time and wagering limits.
From your account page, you can set various automatic configurations, such as:
| Responsible Gaming Feature | Availability |
|---|---|
| Loss limit | ✅ |
| Deposit limit | ✅ |
| Wagering limit | ✅ |
| Session limit | ✅ |
| Close account | ✅ |
| Self-assessment | ✅ |
| Self-exclusion | ✅ |
Payment Methods
Overview of Fees, Processing Times, and Limits:
| Method | Min | Max | Processing Time | Fee |
|---|---|---|---|---|
 |
£20 | £10,000 | 3-5 working days | Free |
 |
£10 | £10,000 | 24 hours | 2.9% |
 |
£10 | £10,000 | 24 hours | 2.9% |
 |
£10 | £10,000 | 24 hours | 2.9% |
 |
£10 | £100 | Instant | Free |
Duelz Casino Responsible Gambling
Duelz Casino recognises the fun and risks of gambling and is dedicated to responsible play. With features ranging from loss and deposit limits to self-assessment and self-exclusion options, they ensure players can enjoy gaming within their means. Their Customer Support team is always there to help, making gambling on their platform a fun, safe, and controlled experience.
| Responsible Gaming Feature | Availability |
|---|---|
| Loss limit | ✅ |
| Deposit limit | ✅ |
| Wagering limit | ✅ |
| Session limit | ✅ |
| Close account | ✅ |
| Self-assessment | ✅ |
| Self-exclusion | ✅ |