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Mrplay Casino UK Review

Last Updated on 29/08/2023
Fact checked by: Charlie Walker
8.2/10 Overall Rating by Gambling Pedia
Editor's Verdict

Mr Play casino stands out for its swift withdrawal process and significant winning potential. With responsive customer support and attractive bonuses, it's a strong choice for players seeking quick financial transactions and robust rewards, though awareness of transaction fees is advised.

100 SPINS + TO £200 BONUS

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Ratings

Payout Speed

Bonus

Bonus

RTP %

Banking

Games

Security

Players Review

4.5
Rated 4.5 out of 5
4.5 out of 5 stars (based on 2 reviews)
Excellent50%
Very good50%
Average0%
Poor0%
Terrible0%
8.2/10 Overall Rating by Gambling Pedia
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Payment Methods

Pros

Quick Withdrawals: Withdrawals processed in less than 24 hours.
High Winnings: Significant wins reported by players.
Efficient Verification: Smooth document verification process.
Helpful Customer Service: Positive feedback on customer support.

Cons

Charges on Transactions: Fees for deposits and withdrawals.
Mixed Reviews: Concerns raised due to negative feedback.
Withdrawal Delays: Initial withdrawals can take longer.
Document Checks: First withdrawal requires document verification.
Mrplay Casino

Mrplay Casino is rapidly establishing a strong presence in the online gaming world, boasting a diverse array of games and a user-friendly interface. The casino's customer service is highly responsive, and it distinguishes itself with a clear no-wagering policy on bonuses. Players favour Mrplay for its straightforward and transparent gaming experience, emphasizing security and clear terms. As a contemporary platform, Mrplay Casino delivers a seamless gaming experience. It is recognized for its focus on player-centric services, an extensive selection of games from leading software providers, smooth and prompt payouts, and robust security measures. For these reasons, Mrplay Casino stands out as a reliable and enjoyable choice for online gaming enthusiasts.

Casino Information

🌐 Websitewww.mrplaycasino.com
📅 Year Established2017
🃏 Games OfferedSlots, Table Games, Live Dealer, Scratch Cards, Sports Betting
📱💻🖥️ Compatible DevicesiOS, Android, Desktop
📆 Payout Days3-8 business days
🛡️ Gambling AuthorityMalta Gaming Authority, UK Gambling Commission
👤 OwnerMarketplay Ltd
🎮 Number of Games700+
💻 SoftwareNetEnt, Microgaming, Play'n GO, and more
💹 Payout Percentage96% (approx.)
💰 Max JackpotVaries
📞💌 Customer SupportLive Chat, Email Support, Telephone Support

Security And Fair Play

Mr. Play Casino demonstrates a strong commitment to security and fair play, as evidenced by various measures and endorsements:

  1. High Safety Index: Mr. Play Casino has been thoroughly reviewed and given a high safety index. This assessment considers factors like player complaints, estimated revenues, license, games genuineness, quality of customer support, fairness of terms and conditions, and withdrawal and win limits. The casino’s association with other online casinos also influences its rating, further validating its legitimacy and safety​.
  2. Licensing and Regulation: The casino is licensed in Malta by the Malta Gaming Authority (MGA) under license number MGA/CRP/148/2007. The MGA is known for its strict procedures and ensures that each licensed online casino provides accessible and efficient customer service. Additionally, the games at Mr. Play are managed by Aspire Global International Ltd, which holds an Irish Betting license (number 1014834). Mr. Play Casino also adheres to Gamble Aware, GamStop, and the Gambling Commission, indicating a comprehensive approach to responsible gambling and player protection​​.
  3. Fairness Certification and Player Protection: Fairness in games is ensured by iTech Labs, a renowned independent auditor of online gaming and wagering devices. Furthermore, Mr. Play Casino supports player protection initiatives like GamStop for problem gambling support. It also holds a UK Gambling Commission (UKGC) license (number 39483), which is a significant indicator of its adherence to strict regulatory standards and commitment to fair play​​.</span

mr play promotions screenshoot

Welcome Bonus

The Mr. Play Welcome Bonus offers new depositing players a package that combines both extra spins and a cash bonus. For instance, if you deposit £10, you’ll receive a matching bonus of £10, giving you a total of £20 to play with. Similarly, a deposit of £50 will be matched with another £50, totalling £100 for gaming.

Terms and Conditions:

  • Eligibility: New depositing players only.
  • MinimumDeposit:
    • £10 for the first deposit.
    • £20 for the second and third deposits.
  • Bonus Structure:
    • First Deposit: 100% match up to £50 + 20 Spins on Starburst.
    • Second Deposit: 50% match up to £75.
    • Third Deposit: 50% match up to £75.
  • Extra Spins Distribution: 20 spins daily for four days on specific games after the first deposit.
  • Wagering Requirement: 35x for both spins and bonuses.
  • Location Restriction: Only available to players in the United Kingdom.
  • Bonus Expiry: Must be wagered within 21 days of credit.
  • Winnings Limitation: Maximum winnings from no deposit spins/bonuses capped at £100.
  • Withdrawal Conditions: Withdrawing deposits before meeting wagering requirements voids all bonuses and winnings.
  • Game Contribution: Varying contribution rates for different games towards wagering requirements.
  • Opt-Out Option: Players can decline the welcome bonus during registration.

mr play welcome bonus

Mr. Play Live Casino Review

The Mr. Play Live Casino offers an immersive gaming experience that closely mirrors the atmosphere and excitement of a land-based casino. With a vast array of live dealer games, including classics like Roulette, Blackjack, Poker, and Baccarat, as well as unique variants, it caters to a wide range of player preferences.

Our Experience:

  • Streaming Quality: We tested the live casino and found that the streaming quality is excellent, offering 4K resolution, which enhances the gaming experience significantly.
  • Professional Dealers: The dealers are highly professional, contributing to an authentic casino experience.
  • Internet Dependency: It’s worth noting that the stream quality may suffer in areas with slow internet, occasionally leading to interruptions.

Game Variety:

  • Blackjack: A diverse range of Live Blackjack tables, including traditional games and variants like Blackjack Party and Salon Prive Blackjack.
  • Roulette: Offers thrilling Live Roulette variants, including Double Ball Roulette, Lightning Roulette, and immersive options like tables streamed from the Hippodrome in London.
  • Baccarat: Accessible to players of all budgets, with variants like Speed Baccarat, Baccarat Squeeze, and No Commission Baccarat.
  • Poker: A selection of Live Poker games, including Ultimate Texas Hold’em, Texas Hold’em Bonus Poker, and more.
  • Gameshow Style Games: For those who enjoy interactive experiences, there are gameshow-style options like Dream Catcher, Mega Ball, and Monopoly Live.

Verdict: Mr. Play Live Casino provides a diverse range of games, professional dealers, and high-quality streaming, making it a top choice for those seeking a live dealer experience. However, players should be mindful of their internet connection to ensure uninterrupted gameplay.


mr play games

Mr. Play Casino Games Overview

Mr. Play Casino offers a diverse and extensive selection of games, catering to various player preferences and styles. The collection encompasses a wide range of categories, including slots, table games, live casino games, and more, providing a well-rounded gaming experience for all types of players.

Slot Games

  • Variety: The slot game collection at Mr. Play is expansive, featuring classic slots, video slots, and progressive jackpot slots.
  • Popular Titles: Players can find popular slot games, including both traditional favorites and the latest releases.
  • Themes & Features: The slots come in various themes and offer a range of features like free spins, bonus rounds, and unique gameplay mechanics.

Table Games

  • Selection: The casino offers a selection of traditional table games.
  • Games Offered: This includes variations of Blackjack, Roulette, Baccarat, and Poker.
  • Gameplay Experience: These games provide a virtual casino experience, with different versions catering to both novice and experienced players.

Live Casino

  • Real-Time Gaming: The live casino section brings the thrill of real-time gaming with live dealers.
  • Game Options: It includes a variety of live dealer games like Live Blackjack, Live Roulette, Live Baccarat, and more.
  • Interactive Experience: Players can interact with professional dealers and fellow players, enhancing the immersive casino experience.

Scratch Cards and Instant Games

  • Quick Play Options: For those looking for quick gameplay, the casino offers a variety of scratch cards and instant win games.
  • Diverse Themes: These games are themed and provide instant gratification with simple, easy-to-understand mechanics.

Specialty and Niche Games

  • Unique Offerings: Mr. Play also hosts a range of specialty games that cater to niche interests.
  • Game Types: This includes less common casino games and potentially innovative, new gaming experiences.

User Experience and Software

  • Intuitive Interface: The games are presented in an interface that’s easy to navigate, allowing players to easily find their preferred games.
  • Software Providers: The casino collaborates with leading software providers, ensuring high-quality graphics, sound, and overall gameplay.

Mobile Gaming

  • Mobile Compatibility: Most games are optimized for mobile play, allowing players to enjoy their favourite games on the go.
  • App Availability: Players can access games through a mobile browser or a dedicated mobile app for a seamless gaming experience.

Verdict: Mr. Play Casino offers a comprehensive gaming portfolio with a wide variety of games to suit different player preferences. From engaging slot machines and classic table games to live casino experiences and quick scratch card games, the casino delivers a rich and versatile gaming environment.


Payment Methods

Payment Method Type Deposit Withdrawal Transaction Time Fees
Visa/Mastercard Credit/Debit Card Yes Yes Instant (Deposit) / 3-5 days (Withdrawal) Varies
PayPal E-Wallet Yes Yes Instant (Deposit) / Within 24 hours (Withdrawal) Varies
Skrill E-Wallet Yes Yes Instant (Deposit) / Within 24 hours (Withdrawal) Varies
Neteller E-Wallet Yes Yes Instant (Deposit) / Within 24 hours (Withdrawal) Varies
Bank Transfer Direct Bank Transfer Yes Yes 3-7 days (Deposit & Withdrawal) Varies
Paysafecard Prepaid Card Yes No Instant (Deposit) / Not applicable (Withdrawal) Varies
Trustly Online Bank Transfer Yes Yes Instant (Deposit) / 3 days (Withdrawal) Varies

Players Reviews

In the following segment, we’ve gathered an assortment of the most persuasive customer testimonials. These are drawn from Trustpilot, a variety of other review sites, and responses acquired through our own feedback channel.

👍 Positive Reviews

Title: “Impressive Experience and Professional Service”

Rating: ★★★★★
Review: I’ve had a great experience. Yes, they charge for deposits and withdrawals, but the overall service and quick payouts outweigh this. I won a significant amount recently, and the customer service was exceptional in assisting me.

Title: “Fast Payouts and Responsive Support”

Rating: ★★★★★
Review: Initially concerned by some reviews, but my worries were unfounded. I experienced fast payouts and received excellent support from the customer service team. Highly recommend for a reliable casino experience.

Title: “Consistently Good Service”

Rating: ★★★★
Review: So far, so good. I’m not sure why there are negative reviews; my experiences have been consistently positive. Quick withdrawals and excellent customer service each time.

👎 Negative Reviews

Title: “Verification Delays”

Rating: ★
Review: Faced delays with the verification process. It took much longer than expected, and communication was lacking during this time.

Title: “Unresolved Issues and Poor Communication”

Rating: ★★
Review: Encountered several issues, and the customer service response was underwhelming. Communication was not clear, causing additional frustration.

Title: “Concerns with Withdrawal Process”

Rating: ★★
Review: Struggled with the withdrawal process. Verification took longer than expected, and the lack of timely support from customer service added to the stress.

Mr Play Casino Vs. Other Popular UK Casinos

Feature Mr. Play Casino 888 Casino Casumo LeoVegas
Welcome bonus ✅ ✅ ✅ ✅
Game selection ✅ ✅ ✅ ✅
Live casino ✅ ✅ ✅ ✅
Sports betting ✅ ✅ ❌ ✅
Poker ❌ ✅ ❌ ❌
Mobile casino ✅ ✅ ✅ ✅
Customer support (Phone) ❌ ❌ ✅ ✅
Security (UK Gambling Comm.) ✅ ✅ ❌ ❌
Security (Gibraltar) ❌ ✅ ❌ ❌
Security (Malta) ✅ ❌ ✅ ✅
Reputation ✅ ✅ ✅ ✅

Responsible Gambling

Mr. Play Casino is devoted to promoting responsible gaming. They take this issue seriously, offering extensive controls and support in collaboration with regulators and gambling organizations. Their commitment includes tools for managing and preventing compulsive gambling and protecting minors. Additionally, they provide guidelines to monitor gambling behavior, ensuring it remains a positive and responsible activity. For those needing further help, Mr. Play directs to resources like BeGambleAware® and offers various account restriction options.

Compatible devices

 


 


Mr. Play Casino Customer Support

In this section, we provide details on the various customer support options available at Mr. Play Casino. Our support team is dedicated to assisting you with any queries or issues you may encounter.

📧 Email Support 📧

Description:

Details: You can contact Mr. Play’s support team via email at [email protected]. They strive to respond promptly within their office hours. Please note that their email support might not be available on weekends. For more immediate assistance, consider using the live chat feature.

💬 Live Chat Support 💬

Description:

Details: Mr. Play offers a live chat service for instant support. This feature is available from 6:00 to 0:00 GMT. To use the live chat, log into your account, and you’ll find the chat icon on every page of the website, ensuring easy access for prompt assistance.

❌ Phone Support ❌

Description:

Details: Currently, Mr. Play Casino does not offer telephone support. However, they have an extensive FAQ section on their website, which is a valuable resource for answering common questions and providing helpful information.



 

FAQs

Is Mr. Play Casino a legitimate and safe online casino?

Yes, Mr. Play Casino is a legitimate online casino. It is licensed and regulated by both the Malta Gaming Authority and the UK Gambling Commission, ensuring high standards of security and fair play. The casino employs advanced encryption technology to protect user data and transactions.

What types of games are available at Mr. Play Casino?

Mr. Play Casino offers a wide range of games, including slots, table games, live dealer games, and scratch cards. They also have a sports betting section. The casino sources its games from top software providers like NetEnt, Microgaming, and Play'n GO.

Does Mr. Play Casino offer a welcome bonus for new players?

Yes, Mr. Play Casino offers a welcome bonus for new players. The specifics of the bonus can vary, but it typically includes extra spins and a match bonus on the first deposit. Players should read the terms and conditions for wagering requirements and other details.

Can I play games on my mobile device at Mr. Play Casino?

Yes, Mr. Play Casino is fully optimized for mobile devices. Players can access a large selection of games on both iOS and Android devices through a mobile browser or the casino’s app, offering a seamless gaming experience.

What are the options for customer support at Mr. Play Casino?

Mr. Play Casino provides customer support through live chat and email. The live chat is available from 6:00 to 0:00 GMT for instant assistance. Additionally, they have a comprehensive FAQ section on their website for common queries.

Preston Davis is a gambling writer based in London. He's always on the lookout for new Online casinos, bonuses, and games to write about - so you can be sure he's on top of any news as soon as it breaks. Preston takes his work seriously but likes to have fun too - which is why he thoroughly tests everything he reviews before giving his final verdict. Preston enjoys spending time with his wife and two young children when he's not writing or playing games.