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Bet Grouse Casino UK Review

Last Updated on 29/08/2023
Fact checked by: Charlie Walker
8.4/10 Overall Rating by Gambling Pedia
Editor's Verdict

BetGrouse Casino offers a secure and dynamic gaming environment with a wide range of games and robust customer support. With fair terms and reasonable withdrawal limits, it's a reliable choice for both casual and serious players. Despite its medium size, it's known for being trustworthy and paying out consistently, making it a highly recommended online casino.

100% up to ยฃ25 & 25 Spins

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Terms & Conditions Apply. New Players Only 18+. Min Deposit ยฃ20. Spins Available for Book of Dead. Wagering Requirements Apply 35x. Offer Valid for 24h.


Ratings

Payout Speed

Bonus

Bonus

RTP %

Banking

Games

Security

Players Review

5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 2 reviews)
Excellent100%
Very good0%
Average0%
Poor0%
Terrible0%
8.4/10 Overall Rating by Gambling Pedia
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Payment Methods

Pros

Easy navigation for enjoyable gaming.
Responsive, prompt customer support.
Wide game variety, latest releases.
Real money payouts, no wagering.

Cons

Payouts may face delays.
Customer service sometimes unhelpful.
Long verification waiting times.
Slots payout lower than average.

BetGrouse Casino is carving out a name for itself with a diverse range of games and a user-friendly platform. Its customer support is attentive, and the casino stands out for its clear no-wagering policy on bonuses. Players appreciate BetGrouse for its straightforward approach to gaming, with transparent terms and a focus on security. BetGrouse Casino is a modern site that offers a smooth gaming experience. Based on its reputation for player-centric services, comprehensive game selection from top-notch software providers, hassle-free payouts, and steadfast security measures, we recommend BetGrouse Casino as a trustworthy and enjoyable online gaming destination.

Casino Information
๐ŸŒ Websitewww.betgrousecasino.com
๐Ÿ“… Year Established2021
๐Ÿƒ Games OfferedSlots, Table Games, Live Dealer, Video Poker, Progressive Jackpots
๐Ÿ“ฑ๐Ÿ’ป๐Ÿ–ฅ๏ธ Compatible DevicesiOS, Android, Desktop
๐Ÿ“† Payout Days2-7 business days
๐Ÿ›ก๏ธ Gambling AuthorityCuracao Gaming Control Board
๐Ÿ‘ค OwnerBetGrouse Entertainment Ltd
๐ŸŽฎ Number of Games1500+
๐Ÿ’ป SoftwareBetSoft, Quickspin, Yggdrasil, Pragmatic Play, and more
๐Ÿ’น Payout Percentage95.5% (approx.)
๐Ÿ’ฐ Max JackpotProgressive jackpots up to hundreds of thousands
๐Ÿ“ž๐Ÿ’Œ Customer SupportLive Chat, Email Support

Bet Grouse Casino Overview

Bet Grouse Casino is a smaller online casino with revenues that might impact its ability to pay out big wins, but there haven’t been complaints about this. It offers bonuses such as a welcome package with up to ยฃ50 and 25 spins, subject to terms like a ยฃ20 minimum deposit and 35x wagering. It serves multiple markets, including the UK, accepts various payment methods with at least ยฃ10 to start, and prioritizes security with 128-bit SSL encryption. Licensed by the UK and Malta gaming authorities, it provides a safe and fair gaming experience. The casino offers a range of games, and sports betting is noted for its modern design and user-friendly interface.


Security And Fair Play

Bet Grouse Casino prioritizes security and fair play. The platform employs 128-bit SSL encryption to protect players’ personal and financial information, ensuring a secure online gaming experience. It operates under the stringent regulations of two of the most reputable licensing bodies in the gaming industry: the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). These licenses are indicators of the casino’s commitment to fair play. Additionally, Bet Grouse Casino’s games are approved by iTech Labs, an independent tester of gaming and wagering devices, which guarantees that the games are fair and operate correctly.


bet grous welcome bonus

Welcome Bonus

Bet Grouse Casino offers a welcome bonus of 100% up to ยฃ25 plus 25 extra spins, providing new players with a head start on their gaming journey. Main Terms and Conditions:

  • New players only.
  • 18+ years of age.
  • Minimum deposit of ยฃ20.
  • Spins are available for specific games like Book of Dead.
  • Wagering requirements of 35x apply.
  • Additional terms may apply.

Live Casino

Grouse Casino’s live section, stands apart for a few commendable features:

  • Dealer Interaction: The live dealers at Bet Grouse are the pulse of the casino, offering interactive and smooth sessions. Their proficiency in English paves the way for clear, personable communication that connects players beyond the screen.
  • Sensory Experience: The visual and auditory quality is striking, closely mimicking the feel of a grand casino with its crisp and clear resolution, enveloping players in the sophisticated ambiance of a live gambling experience.
  • Mobile Compatibility: The live casino has been tested on various mobile devices, maintaining quality performance. Nonetheless, there are occasional technical issues that might interrupt the gaming experience.

 

What We Liked ๐Ÿ‘ What We Didn’t Like ๐Ÿ‘Ž
Engaging live dealers with strong English skills. Sporadic technical issues on mobile.
Excellent audiovisual quality for immersion. Occasional unresponsiveness on mobile devices.
Responsive design across multiple mobile devices. Some disruptions during extended play sessions.

 

The Verdict: While navigating the digital casino space can be challenging, Bet Grouse Live Casino delivers an experience that echoes the allure of a high-end gambling venue. Despite minor mobile disruptions, the overall impression is largely favourable, making it a solid choice for players seeking an authentic casino atmosphere from the comfort of their homes.


Casino Games

Bet Grouse Casino boasts a rich selection of over 400 games, showcasing titles from some of the most well-known and trusted game providers in the online casino industry. These include heavyweight names such as NetEnt, Microgaming, Betsoft, Playโ€™n GO, Quickspin, Red Tiger, Pragmatic Play, and Evolutionโ€‹1โ€‹โ€‹2โ€‹. Players at the casino can indulge in a diverse array of slots, table games, and exciting live games. The casino organizes its extensive library into a few select categories, focusing on slots, jackpots, and new games, making it easier for players to navigate and find their preferred titles


Game suppliers

Bet Grouse Casino’s game selection is powered by a mix of leading and emerging game suppliers, ensuring a rich variety of slots, table games, and live dealer experiences. Well-known providers like NetEnt and Microgaming offer their popular titles, while specialists like Evolution Gaming deliver high-quality live casino games. These partnerships allow for a constantly updated game library with fair and regulated gameplay, catering to all player preferences.


Deposits and Withdrawal

Bet Grouse Casino offers a range of deposit and withdrawal methods to suit players’ preferences across different regions. The minimum deposit and withdrawal amounts are set at ยฃ10, and there are no limits for withdrawals for UK players. A variety of currencies are accepted to cater to an international audience. While specific times for deposits and withdrawals are not detailed, the casino processes withdrawals in a standard timeframe, with a pending time of up to 6 hours and bank transfers taking between 2 to 6 days. Here is a table with the summarized banking details:

 

Payment method Min. deposit Max. deposit Deposit time Withdrawal time Min. Withdrawal Max. Withdrawal Currencies
PaySafeCard ยฃ10 Unspecified Instant โ€“ โ€“ โ€“ โ‚ฌ/ยฃ/KR/C$
Skrill/Neteller ยฃ10 Unspecified Instant 0-2 business days ยฃ10 ยฃ7000 monthly โ‚ฌ/ยฃ/$/KR/A$/R/โ‚น
Sofort ยฃ10 Unspecified Instant โ€“ โ€“ โ€“ โ‚ฌ
Trustly ยฃ10 Unspecified Instant 0-4 business days ยฃ10 ยฃ7000 monthly โ‚ฌ
Visa/Mastercard ยฃ10 Unspecified Instant 0-6 business days ยฃ10 ยฃ7000 monthly โ‚ฌ/ยฃ/$/KR/C$/NZ$/A$/R$/CLP/S/โ‚น

 


Bet Grouse Mobile Casino

For those who revel in the thrills of casino gaming from their smartphones, Bet Grouse Casino offers a mobile experience that promises both quantity and quality.

  • Game Selection: Boasting over 2,000 games available on mobile, players have access to a vast array of choices, from the latest slot sensations to classic table games and immersive live dealer experiences.
  • User Experience: The mobile interface is tailored for convenience, allowing users to easily navigate through the casino’s offerings and find their favourite games with ease.
  • Device Compatibility: Designed to be compatible across a wide range of devices, the mobile casino ensures a consistent and high-quality gaming experience for all players.

 

What We Liked ๐Ÿ‘ What We Didn’t Like ๐Ÿ‘Ž
Vast selection of over 2,000 mobile games. Details on specific app features are limited.
Optimized user experience for mobile.
High device compatibility.

 

The Verdict: Bet Grouse Casino appears to be a strong contender in the mobile casino space, with a broad game library and a user-friendly mobile platform. While detailed insights into app-specific features are scarce, the available information suggests a robust mobile gaming environment.


Responsible Gaming

Bet Grouse Casino emphasizes responsible gaming by offering a comprehensive approach to help prevent problem gambling. They stress the importance of playing for fun, not as a way to make money or escape problems. The casino has measures like a dedicated team trained in recognizing problem gambling, self-exclusion programs, deposit limits, and easy access to betting histories to aid players in managing their habits. They also protect minors with strict age verification processes and encourage parents to use filtering tools. For those needing further help, Bet Grouse provides resources and encourages the use of professional organizations and software to restrict access to gambling sites.


Players Reviews

In the following segment, we’ve gathered an assortment of the most influential customer testimonials. These are drawn from Trustpilot, a variety of other review sites, and responses acquired through our own feedback channel.

๐Ÿ‘ Positive Reviews

Title: “Generous Promotions and Bonuses”
Rating: โ˜…โ˜…โ˜…โ˜…โ˜…
Review: They are generous in promotions and bonuses. I feel comfortable depositing my money with them as games don’t seem rigged. Would appreciate more extended betting markets and instant withdrawals though.
Title: “Good Experience, Looking Forward to More”
Rating: โ˜…โ˜…โ˜…โ˜…โ˜…
Review: Visited their casino in Leeds. It was an enjoyable evening, lovely food, and a fantastic range of slot games. Despite losing a bit of its old sparkle, I still love Grosvenor Casino.
Title: “Fast Withdrawal and Reliable”
Rating: โ˜…โ˜…โ˜…โ˜…โ˜…
Review: Joined only a week ago, deposited ยฃ20 and won ยฃ100. The withdrawal was in my bank within 10 minutes. Great site, and I highly recommend it for super quick withdrawals.

๐Ÿ‘Ž Negative Reviews

Title: “Long Withdrawal Process”
Rating: โ˜…โ˜…โ˜…
Review: Unpaid money and 15 working days for them to look at it if I’m lucky ยฃ307 and I have to wait longer than three weeks is disgusting. Changed my rating to 3 stars after finally getting my money, but no one should have to wait that long.
Title: “Customer Service and Delayed Payouts”
Rating: โ˜…โ˜…โ˜…
Review: Started with a good experience but disappointed with the delayed withdrawal. Couldn’t confirm exact timeframes for my withdrawal, even though the website says 24hrs for PayPal withdrawal. This issue needs to be addressed.
Title: “Poor Customer Support and Disappearing Promos”
Rating: โ˜…โ˜…โ˜…
Review: I liked Grosvenor until their promos disappeared. Live chat advisor encouraged me to send screenshots of wins as they couldn’t find anything. But thereโ€™s been no reply because theyโ€™re not accepting queries this way or responding. Awful service.

Bet Grouse Casino Vs. Other Popular UK Casinos

 

Feature Bet Grouse Casino 888 Casino Casumo LeoVegas
Welcome bonus โœ… โœ… โœ… โœ…
Game selection โœ… โœ… โœ… โœ…
Live casino โœ… โœ… โœ… โœ…
Sports betting โŒ โœ… โŒ โœ…
Poker โŒ โœ… โŒ โŒ
Mobile casino โœ… โœ… โœ… โœ…
Customer support (Phone) โŒ โŒ โœ… โœ…
Security (UK Gambling Comm.) โœ… โœ… โœ… โœ…
Security (Gibraltar) โŒ โœ… โŒ โŒ
Security (Malta) โœ… โŒ โœ… โœ…
Reputation โœ… โœ… โœ… โœ…

Compatible devices

 


 

Customer Support

Bet Grouse Casino takes customer service seriously, embracing the “CARE” approach to ensure players feel valued. Customer support specialists are available every day from 8 am to 12 am CET to address any issues. While the lack of a live chat feature may lead to wait times for responses, the casino compensates with a comprehensive FAQ section for those who prefer self-service. However, the support isn’t 24/7, which may not suit late-night gamers or those in different time zones, marking a potential area for improvement in comparison to industry standards.


 



 

FAQs

How does Bet Grouse Casino ensure fairness in its games?

Bet Grouse Casino's games use a Random Number Generator (RNG) to ensure fairness in all outcomes. The casino's game providers are among the most reputable in the industry, and the RNG is regularly audited by independent third parties to maintain its integrity.

Are there reports of withdrawal problems at Bet Grouse Casino?

While withdrawal processes are generally smooth, some players have experienced delays. The casino states that these are often due to verification procedures or banking methods, and it works to resolve such issues promptly.

How can I claim a bonus at Bet Grouse Casino?

To claim a bonus, you need to meet the eligibility criteria specified in the bonus terms, which may include a minimum deposit. Once eligible, you can opt-in for the bonus through your account dashboard or by using a bonus code if one is required.

What are the wagering requirements for Bet Grouse Casinoโ€™s bonuses?

The wagering requirements for bonuses at Bet Grouse Casino are around the industry standard, but players should always read the terms and conditions to ensure they understand the requirements before accepting any bonuses.

How does Bet Grouse Casino protect user data?

Bet Grouse Casino uses 128-bit SSL encryption technology to secure user data and transactions. The casino also complies with GDPR and other privacy regulations to protect personal information.

Can I set limits on my deposits at Bet Grouse Casino?

Yes, Bet Grouse Casino allows you to set daily, weekly, or monthly deposit limits to help manage your gaming responsibly. You can set these limits directly from your account settings or by contacting customer support.

How long does Bet Grouse Casino take to verify my account?

Account verification at Bet Grouse Casino typically takes up to 72 hours. However, during busy periods or if additional documentation is required, it may take longer.

Preston Davis is a gambling writer based in London. He's always on the lookout for new Online casinos, bonuses, and games to write about - so you can be sure he's on top of any news as soon as it breaks. Preston takes his work seriously but likes to have fun too - which is why he thoroughly tests everything he reviews before giving his final verdict. Preston enjoys spending time with his wife and two young children when he's not writing or playing games.