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Mansion Casino Review

Last Updated on 29/08/2023
Fact checked by: Charlie Walker
3.8/10 Overall Rating by Gambling Pedia
Editor's Verdict

Our experts' routine audits have demonstrated that Mansion Casino routinely complies with the security and fairness standards imposed by the U.K. Gambling Commission and industry norms. Focusing on providing customers with a safe and dependable gaming environment shows the casino's commitment to its patrons. Mansion Casino UK is a terrific option for anyone looking for an excellent online casino experience due to its large assortment of games and solid reputation.

⚠️ This casino is no longer recommended by us. Please visit our top-picked casinos.

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Ratings

Payout Speed

Bonus

Bonus

RTP %

Banking

Games

Security

Players Review

4.0
Rated 4.0 out of 5
4.0 out of 5 stars (based on 1 review)
Excellent0%
Very good100%
Average0%
Poor0%
Terrible0%

Pros

There is a large number of games to choose from, both old and new.
Fast and dependable payouts; many customers say they got their wins in a couple of days.
Great customer service, with helpful and amiable staff on hand to help with any problems or questions.
a user-friendly mobile app and website that enable smooth gameplay and navigation.

Cons

Some Customers have complained about being frustrated by delayed customer service response times.
Certain bonuses have high wagering requirements, which makes it difficult for players to withdraw profits.
Compared to other online casinos, there are few payment alternatives accessible.
Customers have occasionally complained about game-breaking bugs.
Mansion Casino Review

Welcome to our in-depth Mansion Casino UK review, where we explore the ins and outs of this prominent online gaming destination. MansionCasino, an internationally registered trademark, is licensed and regulated under the jurisdiction of Gibraltar, operated by Onisac Ltd. With a commitment to providing a secure and enjoyable gaming experience, players can rest assured knowing they are playing on a platform backed by the Gibraltar Licensing Authority (RGL No. 053) and overseen by the Gibraltar Gambling Commissioner.

Casino Information

🌐 Websitewww.mansioncasino.com
📅 Year Established2004
🃏 Games OfferedSlots, Live Casino, Blackjack, Roulette, Video Poker, Baccarat, Craps
📱💻🖥️ Compatible DevicesiOS, Android, Windows
📆 Payout Days1-5 business days
🛡️ Gambling AuthorityUK Gambling Commission, Gibraltar Regulatory Authority
👤 OwnerMansion Group
🎮 Number of GamesOver 300
💻 SoftwarePlaytech, Microgaming, Red Tiger Gaming, Blueprint Gaming, and more
💹 Payout Percentage96.0% (approx.)
💰 Max JackpotProgressive jackpots reaching millions
📞💌 Customer Support24/7 Live Chat, Email, Phone

 

Mansion Casino welcome bonus

New Mansion Casino members are eligible for a welcome bonus of 100% EXTRA UP TO £200. This bonus is available on your first deposit of £20 or more. To qualify, use the Mansion Casino Promo Code WELCOME100. You have to wage the welcome bonus 40x before withdrawing any winnings.

Double-your-money welcome bonus

Enjoy an additional 100% on your first deposit, up to a delicious total bonus of £500! For example, deposit £100, and you will receive £200 to play with.

High roller welcome bonus

You’ll receive a 100% match (up to a stunning £5,000) when you deposit £1,000 or more! For example, deposit £2,000 and enjoy £3,000 to play with.

The Mansion Casino VIP program provides exclusive benefits and rewards that grow over time. Members receive exclusive benefits such as bonuses on every deposit, birthday gifts, and a personal account manager.

To become a VIP member, play any game at Mansion Casino and accumulate Mansion Casino points. You will receive one Mansion Casino point for every £10 wagered. The more Mansion Casino points you accumulate, the higher your VIP status. There are five VIP levels: Bronze, Silver, Gold, Platinum, and Diamond.
Mansion Casino games screenshot

Mansion Casino games

There is something for everyone at Mansion Casino with respect to games. The casino site offers many options, including slots, table games, etc. Mansion Casino also features a live casino where you can play your favourite casino games with a live dealer.

Mansion Casino slots

Mansion Casino will quickly become your preferred website if you are a fan of online slots. The casino site offers various slots games ranging from classic slots to 5-reel video slots. Mansion Casino also features many progressive jackpot slots that allow you to win millions of pounds.

Mansion Casino table games

Mansion Casino offers a wide variety of table games, including blackjack, roulette, and baccarat, with several variants available to keep things interesting. If you prefer table games over slots, Mansion Casino has you covered.

Mansion Casino live casino

If you’re seeking a real casino experience, Mansion Casino has you covered with its live casino option broadcast from a real casino studio with the benefit of live dealers? Mansion Casino offers several live dealer games, including blackjack, roulette, and baccarat. You can also enjoy other classics like poker and casino hold ’em.

Mansion Casino jackpots

If you are looking for a chance to win big, several Mansion Casino jackpot games can make you a millionaire. Mansion Casino offers progressive jackpots on some of its slots and other jackpot games: meaning you could come through as the next big winner!

Mansion Casino premium casino games

Suppose you’re searching for a high-quality casino experience. Mansion Casino has you covered with its selection of premium casino games from Playtech: one of the world’s leading casino game developers. Popular options include Age of the Gods, Fire Blaze: Eternal Lady, and Tsai Shen’s Gift.

Mansion Casino daily jackpots

Mansion Casino offers a variety of daily jackpot games, including slots, table games, and more. These jackpots are formed by accumulating money from player bets across all Mansion Casino games. Jackpots are awarded randomly, meaning you can win at any time!

Mansion Casino mobile experience

If you want to enjoy Mansion Casino while you’re on the go, the casino site has you covered with its mobile casino that offers slots and table games you can play anywhere and at any time. Mansion Casino also offers a mobile-exclusive 100% match bonus of up to £100, which you can claim using the Mansion Casino Promo Code MOBILE100.

 

Mansion Casino Payment Methods


Method Min Max Processing Time Fee
PayPal Logo £10 £10,000 Instant None
Skrill Logo £10 £10,000 Instant None
Neteller Logo £10 £10,000 Instant None
Apple Pay Logo £10 £10,000 Instant None
Bank Transfer Logo £10 £10,000 1-3 working days None
Paysafe Logo £10 £10,000 Instant 2.5%
Visa Logo £10 £10,000 1-3 working days 2.5%
Maestro Card Logo £10 £10,000 1-3 working days 2.5%
Neosurf Logo £10 £10,000 Instant None
MasterCard Logo £10 £10,000 Instant None
Ripple Logo £10 £10,000 Instant None
Cheque Logo £10 £10,000 5-7 working days None
Muchbetter Logo £10 £10,000 Instant None
Rapid Transfer Casinos Logo £10 £10,000 Instant None

Withdrawal bonus

Once you’ve completed the wagering requirements, you may redeem your bonus money. Slots and scratch cards contribute 100% to wagering requirements, while other games do so at a lower rate. Baccarat, craps, and video poker offer 20%, while roulette and casino hold ’em provide 25%. We recommend that you carefully read through the T&Cs before taking any bonuses.

What is the fund withdrawal procedure?

Making a withdrawal is relatively straightforward. After logging in to your account, go to “Cashier” and select the “Withdraw” option. Before clicking “Pay Withdrawal,” choose your payment option and amount of choice.

Supported currencies

Mansion Casino accepts the currencies of CHF, DKK, EUR, GBP, HKD, JPY, NOK, NZD, and SEK. Keep this in mind, so you don’t run into trouble later on.

Deposits

Clients can use various methods to deposit money at Mansion Casino. Select your preferred method and specify the required deposit amount before filling in your account information on the “Cashier” page.

Currencies accepted at Mansion Casino include CAD, AUD, CHF, EUR, GBP, HKD, JPY, DKK, NOK, and SEK.

Supported currencies

Mansion Casino accepts AUD, CAD, CHF, DKK, EUR, and GBP as payment methods.

 

User Reviews

In the subsequent section, we’ve assembled some of the most persuasive user reviews sourced from platforms such as Trustpilot, as well as feedback received through our own complaint system.

👍 Positive Reviews

Title: “Amazing Casino Experience!”

Rating: ★★★★★

Review: Best casino online! Very honest agents and vip managers. I enjoy playing slots and gaming roulette at Mansion Casino. The experience always leaves me happy.

Title: “Fantastic Support and Service!”

Rating: ★★★★★

Review: Every day I discover more special agents and receive the best support from Mansion Casino. Agent Ryan in particular provided kind service, respect, and promptly resolved my issues.

Title: “Impressed by the Exceptional Help!”

Rating: ★★★★★

Review: Randy was exceptionally helpful. I was highly impressed with this casino, and so was my friend who joined on my recommendation. Her account was verified and her winnings were deposited within 24 hours. Definitely one of the best casinos we’ve come across.

Title: “Mixed Feelings but Generally Positive”

Rating: ★★★★★

Review: I’m glad with the service at Mansion Casino, but I had some discomfort with my past VIP manager controlling my account and the lack of good offers and bonuses. I hope the VIP team improves tools availability for VIP players and enhances offers and bonuses for loyalty.

👎 Negative Reviews

Title: “Deposit Issue”

Rating: ★★★☆☆

Review: I deposited £50 and it didn’t show up on the account even though it left my bank. The customer service team was polite and helpful, but I’m waiting to see if it is credited.

Title: “Withdrawal and Verification Problems”

Rating: ★★★☆☆

Review: I have been trying to get my withdrawals paid to my bank account for 10 days now. They claim my ID verification is blurred, and the links in their emails don’t work. I’m owed over £1000. This situation is extremely frustrating. It did get resolved after I submitted further evidence of my ID, but I’m still disappointed that it took so long.

Title: “Delay in Withdrawal Confirmation”

Rating: ★★★☆☆

Review: I like the site and the games. I have withdrawn £300, and my account is verified, but it still says pending even though they said it’s good to go. I did receive my withdrawal within 29 hours, which was great.

 

Licensing & Security

MansionCasino, managed by the Mansion Group, ostensibly places a high premium on the safety and confidentiality of player data, employing top-tier data encryption standards to this end. However, one might question the extent to which these measures are consistently maintained.

The Mansion Group holds licenses from the UK Gambling Commission and the Gibraltar Gambling Commissioner, organizations reputed for their strict regulatory standards. However, potential players might ponder the variability in regulations and protections offered by these two bodies, and how it could impact their gaming experience.

Moreover, the Mansion Group was recognized as the Most Responsible Online Gambling Operator in 2018 by the CFI awards

Safer Gambling

MansionCasino asserts its commitment to safer gambling practices, offering tools and guidelines to foster responsible gambling. Nevertheless, effectiveness is highly reliant on individual self-regulation. While underage protection and staff training are commendable, enforcing these in an online environment poses challenges. Their affiliation with support organisations is notable, but the extent of active involvement remains unclear. The platform heavily leans on user’s self-awareness and responsibility, making it imperative for players to understand personal limitations and inherent risks in gambling.

Compatible devices

 

VIP Program

The Mansion Casino VIP Program is a loyalty scheme that rewards regular players by giving points for each wager. These points can be converted into various perks, such as cash bonuses, free spins, and access to special events. The program comprises four levels: Bronze, Silver, Gold, and Platinum, each with escalating benefits.

Perks of the Mansion Casino VIP program include:

  • Boosted cashback
  • Elevated deposit and withdrawal caps
  • Special bonuses and promotions
  • A personal VIP manager
  • Invites to exclusive events

To join, open an account and start gaming. The more you play and wager, the higher the points and benefits. Additionally, regular promotions and guidance from your VIP manager can enhance your VIP benefits. So, if you're a frequent player, the Mansion Casino VIP program is a worthwhile route to more rewards.


 

Customer Support

Mansion Casino provides numerous assistance channels to its players, including:

  1. Live chat: For instant query resolution, a round-the-clock live chat service is available.
  2. Email: Reach out to Mansion Casino’s support team via email and typically expect a response within a day.
  3. Phone: Immediate assistance can be sought by dialing +44 207 372 3500 to connect with Mansion Casino’s support.
  4. Social Media: Mansion Casino maintains an active presence on Facebook, Twitter, and Instagram, providing yet another avenue for customer support.



 

Preston Davis is a gambling writer based in London. He's always on the lookout for new Online casinos, bonuses, and games to write about - so you can be sure he's on top of any news as soon as it breaks. Preston takes his work seriously but likes to have fun too - which is why he thoroughly tests everything he reviews before giving his final verdict. Preston enjoys spending time with his wife and two young children when he's not writing or playing games.