High 5 Games, a provider of online casino content, has agreed to pay $1.5 million to settle charges with the Connecticut Department of Consumer Protection (DCP) after it was found that they operated an unlicensed online casino called High5Casino in the state. This settlement wraps up a months-long probe and marks increasing regulatory checks on online betting firms in America.
License Suspension: High 5 Games, which holds a license for providing slot content to legal gaming platforms in Connecticut, had its Online Gaming Service Provider license summarily suspended by the DCP on March 14, 2025. This occurred as soon as regulators discovered that High5Casino was accepting bets from individuals in Connecticut without obtaining authorization.
Consumer Impact: It was uncovered that 1,100 customers from Connecticut placed their deposits and wagers on High5Casino; even those on the state’s Voluntary Self-Exclusion List. This program is designed to prevent problem gamblers from participating in any legal gaming activity.
Financial Losses: Out of those customers, 911 ended up losing a total amount of $937,938.
Restitution and Penalties: High 5 Games agreed to nearly $1.5 million in payments. This includes $643,000 in restitution to affected customers and about $800,000 in consumer-related payments.
License Reinstatement: High 5 Games’ license has been reinstated as of May 22, 2025, upon cessation of all unlicensed operations and agreement to settlement terms. They may now supply slot games only to licensed iGaming providers in the state of Connecticut.
Geolocation and Compliance: High 5 Games is required to maintain robust geofencing technology to prevent Connecticut players—even those using VPNs or proxies—from accessing High5Casino. Additionally, the firm has pledged not to operate or reintroduce any sweepstakes or simulated casino games in Connecticut without proper licensing.
Future Restrictions: High 5 Games cannot license or supply its games to other sweepstakes casino operators in Connecticut unless those activities are confirmed by the DCP as legal.
Contexto Regulatorio e Industrial
A Warning: The Connecticut regulators have emphasized that the settlement will be communicated to all operators and suppliers. They must comply with the State Gaming Laws, as enforcement action will be taken against any unlicensed activity.
Legal Landscape: In Connecticut, for online casino games—whether real money or simulated—all operators must be licensed by the DCP. Only two legal online casinos are operating within this state: FanDuel and DraftKings.
Broader Trends: This case reflects a nationwide trend, as more states in the U.S. adopt laws legalizing and regulating online gambling, accompanied by a parallel increase in enforcement actions against unlicensed operators aimed at protecting consumers and maintaining market integrity.
Declaraciones de Funcionarios
Bryan T. Cafferelli, Comisionado del DCP:
“Estamos complacidos de que los consumidores de Connecticut que fueron atraídos inapropiadamente a realizar sus apuestas en una plataforma no licenciada sean compensados, y que esta empresa haya cesado las operaciones de su casino no licenciado en Connecticut.”
Kris Gilman, Director de la División de Juegos del DCP:
“Estamos satisfechos con el resultado de esta investigación, que llevó a devolver dinero a los clientes perjudicados por la operación no autorizada de un casino de sorteos no licenciado.”
El acuerdo de High 5 Games con Connecticut envía un mensaje claro de que los funcionarios estatales están atentos en la aplicación de las regulaciones de juegos y en la protección de los jugadores. Las empresas y proveedores deben asegurar el cumplimiento total con las leyes locales, ya que los reguladores están preparados para tomar medidas decisivas contra cualquier actividad no autorizada o ilegal en el sector de apuestas en línea.
